Roles & Responsibilities

Roles & Responsibilities

Roles and Responsibilities per Organization:

US Army Corps Of Engineers

  • Management and operations of Addicks and Barker Reservoirs 
  • Management and operations of navigation channels 
  • Federal planning and regulatory responsibilities, including environmental permitting

Hurricane Harvey Hotline - 1-800-452-9488 Addicks and Barker 
Dams and Reservoirs - 281-497-0740 USACE Galveston 
District Media Inquiries - 409-766-3004 USACE Galveston 
District Public Affairs Officer - 409-766-3004, [email protected] 

Federal Emergency Management Agency

  • National Flood Insurance Program 
  • Floodplain mapping 
  • Rental assistance associated with home buyouts 
  • Additional regulatory and emergency response functions 

Federal Emergency Management Agency Hotline - 1-800-621-3362 
(TTY number for the hearing or speech impaired - 1-800-462-7585) 

Hurricane Harvey FEMA Resource Center:

Visit to register for assistance. 

Get the FEMA mobile app at

Harris County

  • Public health services 
  • Public infrastructure, engineering, and localized drainage 
  • Pollution control 
  • Harris County Sheriff’s Office 
  • Community centers and services 
  • Many other civil services 
  • Building permits (for unincorporated areas) 
  • Park maintenance

Harris County Switchboard - 713-755-5000 

Residential Debris and Damage Assessment Hotline - 713-274-3880 

Harris County Office of Emergency Management - 713-881-3100 

Harris County Recovery Network: 

Outside City of Houston, call Precincts: 

Precinct 1 - 713-991-6881 

Precinct 2 - 713-455-8104 or 713-455-0062 (24-hour emergency line) 

Precinct 3 - 281-463-6300 

Precinct 4 - 281-353-8424 

Permit Information for Unincorporated Harris County - 713-956-3000

Harris County Flood Control District

  • Development of flood risk management plans 
  • Preparation of construction plans to build projects 
  • Construction of projects 
  • Maintenance and monitoring of existing HCFCD infrastructure

Citizen Service Center Hotline - 713-684-4197 HCFCD 

Home Buyout Information - 713-684-4035 or 4020 

HCFCD Contact Us Page - (

Local Cities and Municipal Utility Districts

  • Emergency operations and first response (fire, EMS, police, etc.) 
  • Public works, engineering, and localized drainage (storm sewers and streets) 
  • Wastewater collection and treatment 
  • Potable water supply Trash and debris collection 
  • Building permits (for incorporated areas) 
  • Many other civil services 
  • Floodplain management (HCFCD is NOT a floodplain administrator) 
  • Street lights 
  • Park maintenance

Floodplain administrators (per municipality) - 

For street conditions within City of Houston - 713-837-0600 

City of Houston Disaster Recovery Permit HOTLINE - 713-274-3880 

City of Houston Switchboard - 713-837-0311 

For residential debris in the City of Houston - Dial 311


Evacuations Emergency Operations Centers (EOC)

Harris County OEM 713-881-3100
Galveston County EOC 281-309-5002
Liberty County EOC 936-334-3219
Montgomery County EOC 936-523-3900
Waller County (Sheriff’s Office) 979-826-8282
Fort Bend County EOC 281-342-6185
Brazoria County EOC 281-319-1754
San Jacinto Water Authority (Conroe) 936-588-3111
Weather Forecast through National Weather Service - 281-337-5074
Metro bus service - 713-739-4000

Drive Texas

FEMA Map Service Center

Flood Warning System

Galveston County OEM

Harris County Engineering Dept. - Permits

Harris County Flood Control District

HCFCD Flood Education Mapping Tool


Hydrological Prediction Center

National Hurricane Center

NWS Houston/Galveston

State of Texas EOC

Texas Road Conditions