Roles & Responsibilities

Roles & Responsibilities
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Roles and Responsibilities per Organization:

US Army Corps Of Engineers

  • Management and operations of Addicks and Barker Reservoirs 
  • Management and operations of navigation channels 
  • Federal planning and regulatory responsibilities, including environmental permitting

Hurricane Harvey Hotline - 1-800-452-9488 Addicks and Barker 
Dams and Reservoirs - 281-497-0740 USACE Galveston 
District Media Inquiries - 409-766-3004 USACE Galveston 
District Public Affairs Officer - 409-766-3004, swgpao@usace.army.mil 

Federal Emergency Management Agency

  • National Flood Insurance Program 
  • Floodplain mapping 
  • Rental assistance associated with home buyouts 
  • Additional regulatory and emergency response functions 

Federal Emergency Management Agency Hotline - 1-800-621-3362 
(TTY number for the hearing or speech impaired - 1-800-462-7585) 

Hurricane Harvey FEMA Resource Center: https://www.fema.gov/hurricane-harvey

Visit https://www.disasterassistance.gov/ to register for assistance. 

Get the FEMA mobile app at https://www.fema.gov/mobile-app

Harris County

  • Public health services 
  • Public infrastructure, engineering, and localized drainage 
  • Pollution control 
  • Harris County Sheriff’s Office 
  • Community centers and services 
  • Many other civil services 
  • Building permits (for unincorporated areas) 
  • Park maintenance

Harris County Switchboard - 713-755-5000 

Residential Debris and Damage Assessment Hotline - 713-274-3880 

Harris County Office of Emergency Management - 713-881-3100 

Harris County Recovery Network: www.readyharris.org 


Outside City of Houston, call Precincts: 

Precinct 1 - 713-991-6881 

Precinct 2 - 713-455-8104 or 713-455-0062 (24-hour emergency line) 

Precinct 3 - 281-463-6300 

Precinct 4 - 281-353-8424 

Permit Information for Unincorporated Harris County - 713-956-3000

Harris County Flood Control District

  • Development of flood risk management plans 
  • Preparation of construction plans to build projects 
  • Construction of projects 
  • Maintenance and monitoring of existing HCFCD infrastructure

Citizen Service Center Hotline - 713-684-4197 HCFCD 

Home Buyout Information - 713-684-4035 or 4020 

HCFCD Contact Us Page - (https://www.hcfcd.org/contact-us/)

Local Cities and Municipal Utility Districts

  • Emergency operations and first response (fire, EMS, police, etc.) 
  • Public works, engineering, and localized drainage (storm sewers and streets) 
  • Wastewater collection and treatment 
  • Potable water supply Trash and debris collection 
  • Building permits (for incorporated areas) 
  • Many other civil services 
  • Floodplain management (HCFCD is NOT a floodplain administrator) 
  • Street lights 
  • Park maintenance

Floodplain administrators (per municipality) - https://www.hcfcd.org/contact-us/floodplain-administrators 

For street conditions within City of Houston - 713-837-0600 

City of Houston Disaster Recovery Permit HOTLINE - 713-274-3880 

City of Houston Switchboard - 713-837-0311 

For residential debris in the City of Houston - Dial 311

ADDITIONAL INFORMATION: 

Evacuations Emergency Operations Centers (EOC) 

Harris County OEM 713-881-3100  
Galveston County EOC
 281-309-5002 
Liberty County EOC
 936-334-3219 
Montgomery County EOC
 936-523-3900 
Waller County (Sheriff’s Office) 979-826-8282 
Fort Bend County EOC
 281-342-6185 
Brazoria County EOC
 281-319-1754 
San Jacinto Water Authority (Conroe)
 936-588-3111 

Weather Forecast through National Weather Service - 281-337-5074  
Metro bus service - 713-739-4000 

Drive Texas www.drivetexas.org 
FEMA Map Service Center www.msc.fema.gov
Flood Warning System www.harriscountyfws.org
Galveston County OEM www.gcoem.org
Harris County Engineering Dept. - Permitshttp://www.eng.hctx.net/permits
Harris County Flood Control District www.hcfcd.org 
HCFCD Flood Education Mapping Toolwww.harriscountyfemt.org
HCOEM www.hcoem.org
Hydrological Prediction Center http://www.wpc.ncep.noaa.gov/
National Hurricane Center www.nhc.noaa.gov NWS 
Houston/Galveston www.srh.noaa.gov/hgx 
Regional Joint Information Center (JIC) www.readyharris.org 
State of Texas EOC http://www.dps.texas.gov/dem/ 
Texas Road Conditions www.dot.state.tx.us/hcr/main.htm 
USGS http://waterdata.usgs.gov/nwis